At Phoenix Ultrasound, we are committed to making your healthcare experience comfortable and accessible. To support patients who prefer to communicate in their own language, we provide professional medical interpreter services via telephone or secure online video.
- Before or after booking your appointment – Call or email us to let us know the date and time of your scan and that you require an interpreter.
- If you cannot communicate in English by phone or email – Simply send us an email in your own language, stating that you need a telephone or online interpreter for your scan.
- During the booking process or on the day of your scan – You can request interpreter support at the time of scheduling or when you arrive for your appointment.
Types of Interpreter Services Available
- Telephone Interpreter – Easy, quick, and reliable.
- Online Video Interpreter – Face-to-face communication via secure video
Payment for Interpreter Services
- Interpreter services can be paid for through our website either before or after booking your scan, giving you flexibility and convenience.